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Customer Service Hub
We're here to support you. Click
to view our COVID-19 FAQs
During this uncertain time, it's vital that we take care of our employees too. Our enquiry line is closed at the moment – we would recommend that you look through this help hub to start with and then email us if you can't find the answer you're looking for.
If you do need our help we’re still here for you, it may just take a little longer for us to provide a response.
Delays may be expected with our standard shipping (express shipping remains unaffected), but this may be subject to change and we must also ensure that we follow any upcoming government advice. Please make sure you have an up-to-date email address on your online account, so we can get in touch if anything changes.
We've also put together a dedicated FAQ page to answer any questions you may have: