If you'd like to cancel your order or an individual item, please call our customer service number on 1-877-407-4675 as soon as possible. We are open 7 days a week, 7am-11pm EST. Unfortunately, it is not possible to cancel orders through our website.
We will do what we can to accommodate your request, but please note that our systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.
If your cancellation or change request is received after the goods have entered the shipping process, they will be shipped and charged. They will, however, be subject to our normal FREE returns policy should you wish to return them.
Please note: If you cancel an item that qualified you for a promotion or special discount, you may no longer receive that discount or promotion. Where we notify you that items are backordered or will be delayed on delivery, your cancellation rights will be specified on our communications to you.