Orders

Getting started

• Do I need to register with you to place an order?
• Do I need to provide my email address?
• Is it safe to order online?

Placing your order

• I have found an item I like in the catalog, how can I find it online?
• Do you have a sizing guide?
• I have a promotional code, how do I use it?
• How do I know if my order went through?
• I want to know more about an item; E.G sizing, color, length and more. Where can I find this information?

Cancellations & Amendments

• How do I cancel an order?
• What should I do if I've forgotten to use my promotional code?
• Can I amend my order with you after I have placed it?

Receiving your parcel

• My order hasn't arrived, could you tell me where it is?
• What do I do if something is wrong with my order?

Website issues

• Why can't I find an item that was advertised?